We reserve the right to modify these terms at any time without prior notice.
Acceptance Of Terms
By accessing or using our platform, you agree to be bound by these terms. If you do not agree with any part of this Agreement, please refrain from using our platform.
Eligibility Requirements
To use our services, you must be at least 18 years old and have the capacity to enter into a binding contract. We may request proof of age or other verification documents in order to comply with local regulations.
Geographic Restrictions
Our platform is only available for individuals located within certain countries. Please note that our services are not intended for use by residents of restricted areas, as detailed below:
Account Registration Rules
Each user must create a unique account to access our services. You may only have one active Account at any given time, and you are responsible for maintaining the accuracy of your Account information.
Identity Verification & Kyc
We reserve the right to request additional verification documents from users in order to comply with anti-money laundering regulations or local laws. Your failure to provide such documentation may result in suspension or closure of your Account.
Account Security Responsibilities
You are responsible for maintaining the confidentiality and security of your Account login credentials, including but not limited to passwords, usernames, and two-factor authentication details. We will never ask you for sensitive information via email or other unsolicited methods.
Login Credentials & Password Protection
You must ensure that your login credentials meet the minimum security standards outlined in our help section. This includes changing your password regularly and using strong passwords with a combination of letters, numbers, and special characters.
Restricted Behaviour & Prohibited Activities
We strictly prohibit the following activities:
Bonus & Promotion Rules
Our bonuses and promotions are subject to wagering requirements, which must be met within a specified timeframe. Failure to meet these requirements may result in forfeit of any bonus awards.
Wagering & Gameplay Conditions
All gameplay is subject to our General Terms & Conditions, including but not limited to wagering limits and restrictions on specific games or promotions. Please familiarize yourself with these rules before engaging in gameplay.
Bonus Abuse Prevention
We reserve the right to void or limit bonuses awarded due to suspected bonus abuse, which includes but is not limited to excessive betting, deposit matching, or other irregular behavior.
Deposits & Withdrawals
Please consult our Help Section for information on making deposits and withdrawals, including payment methods, processing times, and any potential fees associated with these transactions.
Verification Before Withdrawals
Before withdrawing funds from your Account, we may require you to verify the authenticity of the transaction and provide additional documentation as necessary.
Processing & Review Procedures
We reserve the right to review and delay processing withdrawals or other requests for up to 72 hours while we verify your identity or investigate any potential irregularities.
Responsible Gambling Expectations
Our platform is designed with responsible gaming in mind, but it remains an individual's responsibility to gamble responsibly. Please familiarize yourself with our Help Section on Self-Exclusion and Account Restrictions before using our services.
Suspension Or Closure Of Accounts
We reserve the right to suspend or close your Account for any reason, including but not limited to suspected bonus abuse, non-compliance with local regulations, or other operational requirements.
Intellectual Property & Platform Ownership
Our platform is owned by Betonred Sp. z o.o., and all intellectual property rights are reserved. You agree that your use of our services does not transfer ownership or create a license to any third party for our materials, trademarks, copyrights, or other protected elements.
Limitation Of Liability
In no event will we be liable for consequential damages arising from the misuse of our platform or failure to comply with these Terms & Conditions. By using our services, you agree that any disputes shall be governed exclusively by Polish law and resolved through binding arbitration under applicable regulations.
Modification Of Terms
We reserve the right to modify these terms at any time without prior notice. Your continued use of our platform after modifications constitute your acceptance of updated policies.
Contact Or Support Guidance
For assistance with our services, please contact us via live chat (available 24/7). Our support team is available in multiple languages and can provide guidance on using our platform.
By continuing to use our platform, you acknowledge that you have read, understood, and agree to abide by the terms outlined above.